Help centre

Help centre

Get set up, fix the common problems, and find the right place to ask for more.

Getting started

Send your first confession

  1. Open the confession page you want to write to.
  2. Write your confession in the text area, up to 1,000 characters.
  3. Add an image if you want one — JPG, PNG or GIF up to 2 MB.
  4. Select Submit confession.
  5. Wait for a moderator to approve it, usually within 2 to 6 hours.

Before you send

  • Keep it respectful — moderation rejects anything that targets a person.
  • Leave out names, handles and contact details, including your own.
  • No harassment or hate speech, in text or in images.
  • 1,000 characters is the limit per confession.

Common questions

Is this platform really anonymous?

You never register and we never ask for personal details. IP addresses are logged temporarily for security and deleted after 30 days. Complete anonymity cannot be guaranteed where illegal activity or a legal investigation is involved.

How long does moderation take?

Most confessions are reviewed within 2 to 6 hours. At peak times, or when something needs a careful read, it can take up to 24 hours.

Can I delete a confession after it is posted?

Because submissions are anonymous, we cannot verify who wrote one. Contact us with the confession URL and details only the author would know, and we will review the request.

Why was my confession rejected?

The usual reasons are inappropriate content, personal information, harassment, spam, or a guideline breach. We do not give per-submission reasons, so that moderation stays consistent.

Can I add an image?

Yes — JPG, PNG or GIF up to 2 MB. Images are moderated alongside the text, so avoid personal information and identifiable people.

How do I report inappropriate content?

Use the report page or email [email protected]. Include the confession URL and what the problem is.

See all frequently asked questions

Fixing common problems

ProblemWhat to try
Submission does not go throughCheck your connection, disable ad blockers, then retry in a private window.
Image will not uploadUse a JPG, PNG or GIF under 2 MB.
Pages load slowlyClear your browser cache, check your connection speed, then try another browser.
Text looks wrong once postedStick to plain text, avoid unusual symbols, and stay under 1,000 characters.

Supported browsers

  • Chrome 90 and newer
  • Firefox 88 and newer
  • Safari 14 and newer
  • Edge 90 and newer

The site is fully responsive, so everything works on a phone. Keep your mobile browser up to date for the smoothest experience.

When to expect a reply

ReportsWithin 24 hours
Technical problems1–2 business days
General questions2–3 business days

If you need real support

khconfess is not a counselling service. If something is urgent, these people can help right now.

Emergency911
Suicide and Crisis Lifeline988
Crisis Text LineText HOME to 741741
Campus counsellingContact your institution

Still need a person?

Email [email protected] with what you were doing and what happened, or use the contact form.

Contact support

More reading